Privacy policy
Last updated: 08/06/2026
This Privacy Policy explains how NS FURNITURE LIMITED, trading as NS Furniture, collects, uses and shares personal information when you visit, use or make a purchase from our Shopify store.
Information We Collect
Depending on how you interact with us, we may collect:
· Your name, billing address and delivery address
· Email address and telephone number
· Order, return and customer-service information
· Payment and transaction information
· Account details, if you create an account
· Device, browser, IP address and website activity
· Marketing and communication preferences
· Information you provide through forms, reviews or correspondence
Payment details may be collected and processed directly by Shopify or the payment provider selected at checkout.
How We Use Information
We may use personal information to:
· Process payments and fulfill orders
· Arrange international shipping and delivery
· Provide order updates and customer support
· Manage returns, refunds and product claims
· Detect fraud and protect our store
· Improve our website, products and services
· Personalize your shopping experience
· Send marketing communications where permitted
· Meet tax, accounting, customs and legal obligations
Cookies and Similar Technologies
Our store and its service providers use cookies and similar technologies to operate the website, remember preferences, measure performance, prevent fraud and, where permitted, provide personalized advertising.
Where required, we will request consent before using non-essential cookies. You can manage your preferences through our cookie banner or your browser settings.
How We Share Information
We may share personal information with service providers that help us operate our business, including:
· Shopify
· Payment processors
· Warehouses and manufacturers
· Freight forwarders, customs agents and delivery carriers
· Website hosting and technology providers
· Analytics, advertising and marketing providers
· Customer-support providers
· Professional advisers and government authorities where required
We do not disclose personal information except as necessary to provide our services, operate our business or comply with applicable law.
Our store is hosted by Shopify. You can learn more about how Shopify processes consumer information in the Shopify Consumer Privacy Policy.
International Data Transfers
Because NS Furniture operates internationally and ships products from China, personal information may be processed in countries other than the country where you live.
Where required, we and our service providers use appropriate safeguards for international data transfers.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes and comply with legal obligations.
Your Rights
Depending on your location, you may have the right to:
· Request access to your personal information
· Correct inaccurate information
· Request deletion
· Receive a copy of certain information
· Object to or restrict certain processing
· Withdraw consent
· Opt out of marketing communications
· Appeal a decision concerning a privacy request
· Opt out of certain targeted advertising or data sharing
These rights may be subject to legal exceptions.
To submit a request, contact nsorder@nsfurniture.net. We may need to verify your identity before completing the request.
Marketing Communications
You may unsubscribe from promotional emails using the unsubscribe link in any marketing message. You may still receive transactional communications concerning orders, delivery or customer service.
Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
Security
We use reasonable organizational and technical measures to protect personal information. However, no transmission or storage system can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy when our practices, services or legal obligations change. The latest version will be posted on this page with an updated date.
Contact Us
For privacy questions or requests, contact:
NS Furniture / NS FURNITURE LIMITED
Email:nsorder@nsfurniture.net
Address: B4-2D1, No.388 Bansongyuan Road, Huangpu District, Shanghai, China 200011
You may also have the right to complain to the data protection authority where you live.